In our continuing effort to provide the greatest level of customer support and customer satisfaction, we need to define several new ordering guidelines to ensure your orders are processed in the most expeditious manner possible and to help us work together to minimize ordering and shipping errors.

Orders for stock items must be received before 4.00 pm GMT if you need the order shipped the same day. We will endeavour to ship orders received after 4.01pm that day if possible, however all will be shipped the following working day.

Note: Examples of AVE stock items: MV4, MV8, MV9, MV16, most VSI.

All orders for Cash Register, ATM, or Computer Interfaces have a minimum 2 day lead time. This includes all VSI's, VSSI-Plus etc. Please check delivery when ordering.

Please remember when ordering VSI interfaces that you must specify what device the VSI is to be used with.

For example: Qty | VSI+...................CasioTK2700

Additionally, you must specify the register type when ordering Tri-ports because there are different types for specific registers. We use TRIPORT as a generic part name, however there are several models. The VSI interfaces to several hundred different devices so several software versions which cover specific programs used. If you have a VSI in stock and a sale pending, please call us with the Register or Device model # and the version of the VSI you have. We can tell you if the VSI will work for that specific device and if additional interfaces, modifications, or cabling is required.

AVE will accept faxed orders, and verbal telephone orders. Do not hesitate to call our Sales/Technical Support Department if you have any questions regarding products or policies with AVE.